FAQs

  • How do I access templates?

    Once we receive payment we will share link where you can access all of the resources. Also you can access through signing in to your account on our website.

  • What is Unlimited Access?

    Pro Slide Master’s full access is an one time payment that will allow you unlimited access to all of resources and new templates at no additional cost

  • I have purchased the Membership pack but don't have access

    Send an email to support@proslidemaster.com and we'll solve your issue.

  • What payment methods do you accept?

    We accept Credit/Debit cards, PayPal, Apple Pay and Google pay. Depending on customers country and card payment some of the customers are required to create a PayPal account and cannot checkout as a guest.

  • I have paid for the pack but cannot download templates

    Send an email to support@proslidemaster.com and we'll solve your issue.

  • Do I receive invoice?

    Yes, after the purchase you will receive an invoice. If you for any reason have not received invoice please send us email to support@proslidemaster.com and we'll solve your issue.

  • Are slides editable?

    Our slides and infographics are 100% editable. Easy to edit and no design skill required.

  • Do you offer refunds?

    You are purchasing digital goods, by downloading the item you have taken ownership of the item, and we cannot offer refunds or exchanges due to a change of mind. However, if you have technical issues with the product or you can't download the files contact us and we will help you as soon as possible. If you still can't use the files, we will make it right.

  • What’s the difference between single and team license?

    To use our slide you must have a account through Membership Pack. The Pack 1 - One User gives a single user access. The Team Pack gives access to a total of up to five users.

  • Why each category same price shown?

    Categories shown are all categories included in the pack. At each category section you are able to purchase Membership Pack Full Access.